We believe in doing the job right the first time. To ensure you drive away with confidence, we back our work with a straightforward warranty on both parts and labor.
● Labor Warranty: We provide a 6-month / 6,000-mile warranty on our labor. If a repair fails due to our workmanship, we will fix it at no additional cost to you.● Parts Warranty: We use high-quality, name-brand parts. Most parts come with a 1-year manufacturer warranty, though many premium components (like alternators or starters) often carry longer coverage.● The Saylor Promise: If you’re ever unhappy with a repair, bring it back. We’re members of the Bryant community, and we’ll make it right.
What are the benefits?●  Zero Risk: It removes the fear that you will have to pay twice for the same fix.●  Quality Parts: It explains why Saylor Automotive might not always use the "cheapest" part available—you're choosing the one that won't fail.●  Local Trust: It reinforces that Saylor Automotive is not a "fly-by-night" operation; you’re here for the long haul.
Understanding Your Warranty●  Workmanship: This covers the "how" of the repair. If a bolt isn't torqued correctly or a seal is seated wrong, that’s on us, and we take care of it 100%.●  Part Failures: Sometimes a brand-new alternator or water pump has a factory defect. Since we source our parts from reputable local suppliers, we can usually swap these out quickly under their warranty program.●  Wear and Tear: Please note that "wear items" (like brake pads, tires, or wiper blades) are covered against defects, but not against normal use over time.●  Why we don't just use the "cheapest" parts: We choose parts that allow us to offer this warranty. A "bargain" part that fails in three months costs you more in time and stress than a quality part that lasts for years.

We stand by our work, and we want to make things right if something isn’t 100%. If you suspect a part we installed has failed or you’re noticing an issue with a recent repair, just follow these steps:
1. Contact Us Right AwayGive us a call at [Insert Phone Number] as soon as you notice the issue. To help us help you, please have your original invoice number or the date of service handy.
2. Bring It In for a "No-Charge" InspectionWe will get you on the schedule for a priority inspection. We’ll verify if the issue is related to the previous repair or if a part has failed prematurely. If the issue is covered under our 6-month / 6,000-mile warranty, you won't pay a dime for the inspection.
3. We Handle the RestIf it’s a Part Failure: We’ll contact our supplier, get the replacement part, and swap it out.If it’s a Labor Issue: We’ll correct the workmanship and get you back on the road.If it’s a New Issue: If the problem is unrelated to our previous work, we’ll give you an honest explanation and a fair quote to fix it.